Q: Why should I transfer my site? What does website migration entail?
A: When your present web hosting provider can no longer meet the demands of your web site, or when you face continuous network downtime, or if you have to wait for hours for the client support staff to respond to you, it may be a clever idea to swap your provider, i.e. to transfer all the files for your websites along with your databases from your present provider to your future provider. At CharlotteWebs, we understand that this can be difficult & time–consuming. That’s why we’ll do all that for you at no cost!Our highly professional technical team members will transfer your web site content from your current web hosting provider to us. Our technicians have extensive experience with web site migration and can handle anything – from a typical WordPress blog or Joomla™–powered web site, to a highly complex, custom–made web application.
Q: How much time will it take for my site to be migrated to your platform?
A: There are lots of factors to bear in mind – the overall number of web files, the physical size of the database, the complexity of the site itself and the present workload of our website migration professionals, etc. Having said that, we do our best to carry out all web site migrations within a 48–hour period. Smaller sites are migrated much faster – usually in under 24 hours.
Q: Do you require something from me before you begin moving my site?
A: We’ll need the login details for your old web hosting provider’s Control Panel and the web site’s name (domain name).
Q: My current hosting account has sensitive info inside. How can I rely on you?
Q: Will my web site be offline during the migration?
A: Nah. Your site will stay completely operational during the migration. Once everything is done on our end, we’ll let you know so that you can examine it and check for problems. If everything’s alright, all you will have to do is change your domain’s DNS settings.
Q: Will my old hosting provider need to provide any info/assistance?
A: Nah. Aside from your login credentials for the Control Panel, we won’t need anything. We’ll never contact your web hosting provider. They will not know anything about the migration either.
Q: Which hosting providers can you migrate data from?
A: Yes. We support all standard Linux–powered hosting platforms. We do not support Windows–based web hosting platforms, since we do not offer Windows web hosting solutions ourselves.Furthermore, we do not support proprietary site building and management tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.