True Cloud Platform
At CharlotteWebs, we are proud of using a genuine cloud hosting platform – every service is handled by a different machine, which means that all your sites will always open fast even if the system is overloaded. This cloud web hosting system was entirely developed by us with a focus on scalability and dependability, and is backed up by a ninety–nine point nine percent uptime guarantee.
Your sites are entirely backed–up with us
We make back–up copies of your web site content frequently, which implies that you never ever risk losing your own website files, applications, databases, email messages, etc. as a result of hacker attacks or unintended deletions on your part. Plus, through the File Manager which is conveniently incorporated into the Site Control Panel, you will be able to make manual backups of your web site content at any time. Just mark and archive the directory(ies) that you would like to back up and our system will save it for you in the location that you’ve picked.
Web Hosting Control Panel
Site control made easy and quick
Web site handling has been now made much simpler. The point–and–click Site Control Panel puts all typical web site management procedures at your fingertips. You can upload any kind of documents using simple drag ’n’ drop actions, control all the settings of your domains and web sites from just a single location, transfer and register multiple domains, set up and control numerous email mailboxes, control e–mail marketing campaigns, set up MySQL databases, get SSL Certificates to protect your clients, etcetera. Detailed statistics will keep you updated on all visits and actions on your sites.
30–Day Money–Back Guarantee
Claim your money back if you’re not pleased
Our cloud hosting packages are backed up by a thirty–day–period money–back guarantee. Therefore, in case, for whatever reason, you’re not fully satisfied with the quality of the provided hosting services, you will be able to contact our sales team representatives to claim a reimbursement. You can send us an e–mail, open a trouble ticket, telephone us or use the live chat service.
Contact us 24x7x365
You can get in touch with us 24–7 with any questions that you may have about our cloud hosting services. You can get in touch with us via e–mail and via the ticket system and we will reply to you within maximum 60 min. As a matter of fact, our average response time is less than 20 mins. Moreover, you can give us a ring or use the live support service during business hours.
99.9% Server Uptime Guarantee
A 99.9 percent uptime is guaranteed
At CharlotteWebs, we provide a ninety–nine point nine percent server uptime guarantee. This means that, rain or shine, your site will be up and running and everybody will be able to visit it. All this is possible by reason of the custom cloud hosting platform that we’ve created. It’s based on a significantly modified SELinux (Security–Enhanced Linux) distribution in order to ensure maximum server uptime for all cloud hosting users.