Extensive Online Documentation in Cloud Hosting
All cloud hosting that we are offering come with a comprehensive knowledge base where you can find all you may ever need to know about your web hosting account. Regardless of whether you are aiming to create a brand-new database, to forward a domain by means of an .htaccess config file or to set up an email address on your computer or smartphone, you can simply check our help articles and all the info that you need will be there. When you open a certain section of the Hepsia Control Panel, you can see articles that pertain to the functions that can be accessed through it. In case you want to see the complete article list and get acquainted with all the features that Hepsia offers, or simply to read generic information about the hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have made every effort to cover any complication that you may face, but in case you don’t find what you require, you can always touch base with us, as our client service team representatives are at your service 24-7-365.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers come with an extensive article repository where you can find any information that you may require about our web hosting services or about the Hepsia Control Panel that we use. We have prepared it based on the feedback that we have collected from our clients through the years and, as a result, our articles encompass particular issues that you might come across and include the easiest way to fix them, for example getting a 500 Internal Server Error message or being unable to send emails from your personal computer even though you have the right SMTP settings. The articles are available in each single Control Panel section and you can consult them at any given moment. They can help you enhance your knowledge not only about our platform, but also about the web hosting realm in general, as they include step-by-step guides and general information such as what file access permissions or cron jobs are.