Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Resolution Guarantee

  • Our tech support team is available day and night to take care of all of your assistance inquiries. Every ticket you send to us is going to be replied to within no more than sixty minutes. If your case requires assistance from an administrator, we will forward the ticket to the person on duty and will inform you that the situation is being resolved.

  • Top quality support service

  • Top–quality Tech Help Service

  • Our client assistance team is going to be on duty for you 24/7/365 to to take care of all service demand tickets that you submit. We offer client help for the packages that are pre–installed on your server. These include our in–house created Site Control Panel, the selected Operating System plus the server admin panel (depending on the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • In the Site Control Panel that is provided cost–free along with your virtual server, you will discover an educative Help zone, containing everything you should be informed on when administering your web–sites and software packages. We have included a wide selection of how to articles and video training that illustrate the general website management responsibilities in an understandable fashion.